your holiday reassurance
Costsaver is a proud member of The Travel Corporation (TTC). In our 100th year in business, we are today a very stable and solvent company, despite the current difficult circumstances caused by the pandemic.
TTC’s financial strength and integrity allows us to provide you with the comfort of knowing your monies are safe with us and give you the peace of mind that goes beyond our commitment to you having a great holiday with us.
To therefore reassure you of this, in these uncertain times, we share with you an insight into our balance sheet.
See Brett Tollman, Chief Executive’s, letter of reassurance here.
flexible change options
To give you peace of mind and more time to make decisions about your future travel plans, you’re free to change your travel plans until 60 days before your trip.
If for any reason you change your mind, you can choose new dates and/or a new destination without penalty on the land portion of your trip (airlines impose different change policies and penalties)
TRAVEL WITH CONFIDENCE
We Are Committed to Your Wellbeing
We have implemented enhanced hygiene protocols and physical distancing requirements as advised by relevant health and government authorities. Learn more here
Terms & Conditions
Effective immediately and until further notice, we are temporarily offering a waiver for the change penalty until 60 days prior to departure for new 2021 bookings should guests wish to change their dates or travel to a different destination. This applies to land bookings only and does not apply to group bookings. This penalty waiver allows you to change the destination and/or trip you are traveling on. If you choose a trip or departure that is more expensive than the original, you are responsible for the difference in price; if the trip or departure is less expensive than the original, a future travel credit will be issued for the difference. If you purchased Travel Insurance with us, your insurance premium is non-refundable 10 days after deposit is paid and is non-transferrable. Discounts and promotions are subject to availability on the new trip. Normal penalties apply for full cancellation without re-booking or cancellations within 60 days of departure. Please note, airlines may impose different change policies, and if you declined travel insurance, you are responsible for any airline cancellation penalties. Temporary changes to standard terms and conditions apply to new Guided Vacation bookings until further notice and may be removed at any time. Other conditions apply.