The price you see on the Costsaver website is per person based on two guests sharing a room. Solo pricing can be found in the first step of the booking process, once you have selected your departure.

What's included in this price:

• All hotels
• Many meals as described in the trip itinerary
• Restaurant gratuities
• All hotel tips, charges and local taxes
• Sightseeing and activities as described in your itinerary

Airport transfers depend on your destination, please see Airport Transfers for more information

What isn't included in this price:

• Flights. These can be added during the booking process.
• Extra hotel nights for before and after your trip. These can be added during the booking process.
• Choice Experiences. These can be booked and paid for during your trip.

Yes. Flights are not included in the trip price but you can add flights during the booking process. Ask your agent to book flights through Costsaver as part of your booking. Or select Continue on your preferred departure on the trip page and add flights during the online booking process.

Yes, you can book extra hotel nights through Costsaver. Many guests like to give themselves a little more time in a destination before or after their trip.

If you haven't booked a trip yet
Additional hotel nights can be added to your booking during the online booking process, simply select your departure date and follow the booking steps.

If you are booking through a Travel Agent, they can add your extra hotel nights during the booking process too.

If you have already booked your trip
Don't worry, you can still add extra hotel nights even if you've already booked.

If you've booked through a Travel Agent, please reach out to them and they will add the extra nights to your reservation.

If you've booked directly through Costsaver, you can add additional hotel nights through the My Costsaver portal. Travel Agent Partners, please log in to TAP where you can add these. Alternatively, please Contact Us and we will be happy to add these extra nights for you. 

Please note: All hotels are subject to availability.

The price displayed on our trip pages is for a twin room. To check the solo price for a trip, select Continue on the departure of your choice and view the price and availability of solo rooms in the next step.

You can check the cost and availability of solo pricing from the itinerary page of your chosen trip. Once you've selected your trip and departure date, select 'Continue' to select your room type and check pricing/availability.

If you see the message that the room is 'on request', this means the departure has limited single-room availability. In this instance, we will need to request a single allocation.

Please Contact Us if you need any further assistance.

If you're a Travel Agent, you can see all pricing and availability in our Travel Agent Portal (TAP).

Our trip deposit amount and full payment due date depend on your trip level. You can check the trip level for your trip using our trip level document.

Our deposit amounts and full payment due dates are as follows:

Level 1 - $200 Deposit, full payment due 60 days before departure
Level 2 - $350 Deposit, full payment due 90 days before departure
Level 3 - $500 Deposit, full payment due 120 days before departure

All payment dates and amounts are also on your invoice. Please note, deposit and full payment terms may vary for special offers.

Costsaver offers airport transfers under certain circumstances.

For more information, please visit Airport Transfers.

The price you see on the Costsaver website is per person based on two guests sharing a room. Solo pricing can be found in the first step of the booking process, once you have selected your departure.

What's included in this price:

• All hotels
• Many meals as described in the trip itinerary
• Restaurant gratuities
• All hotel tips, charges and local taxes
• Sightseeing and activities as described in your itinerary

Airport transfers depend on your destination, please see Airport Transfers for more information

What isn't included in this price:

• Flights. These can be added during the booking process.
• Extra hotel nights for before and after your trip. These can be added during the booking process.
• Choice Experiences. These can be booked and paid for during your trip.

When viewing Dates and Prices for your trip, you'll see some departure dates shown as 'Definite Departure'. A definite departure has reached a minimum number of guests booked and that particular departure will therefore definitely run barring any extraordinary circumstances. 

The number of guests booked can fluctuate, so we can't show exact numbers. However, departures are regularly updated to show as definite.

You can still go ahead and book a departure not yet marked as definite and in the scenario, this departure doesn't meet the minimum number of guests you will be offered the best alternative dates or a full refund of any payment made.

We will contact you if there are any changes to your departure -definite or otherwise - that you should be aware of.

A departure listed as Call Us on the website is almost full and availability will need to be confirmed with our Travel Advisors.

If you select a departure and then receive a message saying that the departure is On Request, this means availability is limited. You will still be able to complete your booking request but your place won't be confirmed immediately. General tour requests usually take 24 – 72 hours to get confirmation. It is highly likely that your place on an On Request tour will be confirmed.

If you have selected additional hotel nights and the hotel is listed as On Request, the time to confirm this can vary. We aim to get requests answered in 24 – 72 hours.

If your request is taking longer than expected please know we will contact you as soon as possible.

To book a child on to a Costsaver tour, the child must be aged between 5 and 17 years at the time of travel.

If your booking is tour only (no internal or international air through Costsaver), please Contact Us with the details of the change.

If your booking has internal flights as part of the tour or international flights, please call us to speak to one our reservation agents. Any name changes are subject to airline rules and fees.

Costsaver guests can book with confidence. You're free to change your travel plans up until your final payment is due. If you are within the cancelation period, additional charges will apply.

All changes are subject to differences in rates and availability. This policy only applies to your Costsaver trip, airlines will have different policies and costs.

Please note: Additional amendment fees may be incurred.

For bookings made through a Travel Agent, please contact the agent if you're unable to travel.

If you booked directly with Costsaver, please Contact Us.

For trips departing within 24 hours, please call us using the phone number on the website.

Triple room bookings are available, suitable for 2 adults and 1 child. When booking your trip, we define a child as somebody aged 17 or under. A triple room is not recommended for 3 adults, as the third bed is often a rollaway, which may not be comfortable for an adult. 

If you're on a trip as a family of 5 (2 adults and 3 children), then you would require 1 triple room (for 1 adult and 2 children), and 1 double room (1 adult and 1 child).

No. Flights are not included in the trip cost shown on our website but you can add flights to your booking during the booking process (subject to availability). Simply select your desired departure and click Continue to start building your trip package.

Yes. Flights are not included in the trip price but you can add flights during the booking process. Ask your agent to book flights through Costsaver as part of your booking. Or select Continue on your preferred departure on the trip page and add flights during the online booking process.

Your departure
Generally, check-in times require guests to arrive at the airport a minimum of two hours before a domestic flight and three hours before an international flight. Please allow enough time to get to your flight – be aware that during busy travel periods or at airports with heightened security, you may experience longer queues.

Airport check-in
All guests including children must have a machine-readable passport valid for six months after your trip return date along with any applicable visas. When you travel internationally, you are responsible for ensuring you have the correct documents to enter and pass through any countries during your trip, and then make your way back home.

Airport security
Before flying, you will go through airport security. Restrictions on what you can take on board and in hand luggage vary from time to time and from country to country, so we recommend you read the latest security advice before travelling. Please remember that although all airports must adhere to relevant aviation security requirements, security procedures may vary from airport to airport. More information can be found on the website of the airport you are flying from.

Costsaver offers airport transfers under certain circumstances.

For more information, please visit Airport Transfers.

We’ll be happy to arrange airport transfers for your booking. If you have booked through a travel agent, please reach out to them, and they will contact us and arrange it.

If you have booked directly with us, you can add transfers once flight details have been added. Do this by going to My Costsaver and clicking on the Extras Tab.

If you are a Travel Agent Partner, please visit TAP to add the details under the Extras Tab

Some transfers may require you to contact us to book. If this is required please Contact Us and we will be happy to add these extra for you.

For transfer times and all other information regarding airport transfers, please see Airport Transfers.

If your booking is trip only (no internal or international air through Costsaver), please Contact Us with the details of the change.
If your booking has internal flights as part of the trip or international flights, please call us to speak to one our reservation agents. Any name changes are subject to airline rules and fees.

No. If your flights were booked through Costsaver then we will notify you or your Travel Agent of any schedule changes. Sometimes the airline will notify you at the same time they notify us. Rest assured, we will contact you if required.

If you've booked your flights independently and provided flight details for a Costsaver airport transfer then please Contact Us to let us know about the change.

Please ensure you have received a confirmation from Costsaver reconfirming your transfers, particularly if your departure is in the near future.

Transfers are not available in all destinations, please see Airport Transfers for more information.

The ability to amend transfers will also vary across destinations. We will do our best to make any adjustments, however, if we are unable to confirm please make your own way to the start hotel.

Airline seats are not guaranteed.

Some airlines will allow us to pre request seats in advance, where others will offer advance purchase seating once airline tickets are issued. Most airlines will allow guests to allocate seats at time of check in for flight(s). All seating availability and allocation is subject to the airlines terms and conditions. 

Yes, you can book extra hotel nights through Costsaver. Many guests like to give themselves a little more time in a destination before or after their trip.

If you haven't booked a trip yet
Additional hotel nights can be added to your booking during the online booking process, simply select your departure date and follow the booking steps.

If you are booking through a Travel Agent, they can add your extra hotel nights during the booking process too.

If you have already booked your trip
Don't worry, you can still add extra hotel nights even if you've already booked.

If you've booked through a Travel Agent, please reach out to them and they will add the extra nights to your reservation.

If you've booked directly through Costsaver, you can add additional hotel nights through the My Costsaver portal. Travel Agent Partners, please log in to TAP where you can add these. Alternatively, please Contact Us and we will be happy to add these extra nights for you. 

Please note: All hotels are subject to availability.

The hotel will do their best to keep you in the same room, however this can't be guaranteed. Should you need to change rooms, the hotel will typically let you know at the time of check in.

This will vary depending on the hotel.

When you receive your travel documents on the My Costsaver portal, your hotel booking will show whether breakfast is included.

As a solo traveler you can choose between two room options.

Solo room share: You will be matched with another guest of the same gender in a twin room. This option does not incur any solo supplement. This option is not available on trips in Asia, Africa and the Eastern Mediterranean.

Solo room: If you prefer more space, you can opt for a solo room. This option will incur a solo supplement. Solo rooms depend on availability.

Europe, North & South America, Australia & New Zealand trips
If you’d rather not incur an additional expense, consider our solo room share option. We’ll accommodate you with a fellow guest of the same gender, on a twin-bed basis.

Asia, Africa & Eastern Mediterranean
Please note the solo room share option is not available on our Asia, Africa & Eastern Mediterranean trips.

If you prefer the privacy of your own room, you can opt for a solo room. This option incurs a single traveler supplement. The cost will depend on the trip and departure date.

To find out the cost of a solo room, select Continue on the departure of your choice and then select the solo room option.

On many departures, you can enjoy single room upgrades or reduced single supplements.

The price displayed on our trip pages is for a twin room. To check the solo price for a trip, select Continue on the departure of your choice and view the price and availability of solo rooms in the next step.

You can check the cost and availability of solo pricing from the itinerary page of your chosen trip. Once you've selected your trip and departure date, select 'Continue' to select your room type and check pricing/availability.

If you see the message that the room is 'on request', this means the departure has limited single-room availability. In this instance, we will need to request a single allocation.

Please Contact Us if you need any further assistance.

If you're a Travel Agent, you can see all pricing and availability in our Travel Agent Portal (TAP).

We offer enticing discounts when you travel with Costsaver in a group. Secure between 9-48 places on a set departure and enjoy great benefits. Find out more about our Group Travel Benefits.

Yes. If you're traveling a group of 10 or more then you can get in touch with us about arranging a Custom Trip.

If you've traveled with us or one of our TTC Family of brands (including Trafalgar, Insight Vacations and Luxury Gold) before then you are automatically a member of our Global Tour Rewards program and entitled to a 5% discount of your next trip.

This discount will be applied during the booking process. Simply select your preferred departure and Continue. You will be asked to provide details of your previous trips with Costsaver or another TTC brand, including the trip name and month and year of travel. If you don't have this information available then please Contact Us.

When you sign up to the newsletter you'll receive a special code to claim your travel credit. Please see Terms and Conditions for more information.

If you're booking for a group of 9+ you may be eligible for a discount of 5% per person. For more details see Group Travel.