TTC family of brands

Feedback

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How can I add a review of my experience?

Once you have returned home from your Costsaver trip, you will receive an email from Feefo, who are an independent reviews company that collect guest reviews on behalf of Costsaver. If you follow the link in this email, you will be able to leave a review of your experience.

We are proud to have a 4.5 / 5 rating on Feefo, based on thousands of independent user reviews, and we truly appreciate you taking the time to review your experience.

I have feedback about my trip, how can I get in touch with you?

If you have feedback about your Costsaver experience with us, you can do so through our Contact Us page. You can either submit your feedback through the form on the page or call our call center team at the number displayed on the page.

Past guest rewards

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Am I entitled to any perks or discounts as a Costsaver past guest?

Absolutely. Once you have travelled with Costsaver you become a member of Global Tour Rewards. This entitles you to 5%* off your next trip, and a number of other benefits.​

Global Tour Rewards discounts are combinable with other Costsaver discounts, giving you even more opportunities to save.

How do I sign up to Global Tour Rewards?

You don’t have to do a thing. You'll be automatically enrolled as soon as you get back from your first tour with any TTC Tour Brand. Once you're a member of the program, you'll receive an email confirming all the details.

How do I use my discount across different brands?

During the booking process online you will be asked if you are a Past Guest. Complete all requested information to receive your discount. For more help, contact us or speak to your local Travel Advisor.

How will I find out about new trips and offers?

As a member, you’ll receive emails and/or letters with exclusive information about our upcoming tours and offers.

If you don't receive our newsletter, Sign Up to hear from us about deals, destination advice and other news.

What events will I be invited to?

Each brand may run events at various times throughout the year. We will send you an email or letter as they are scheduled.

I already went on a trip with you a number of years ago. Will I be a member?

It doesn’t matter how long ago you toured with us, if you’ve taken any TTC tour in the past you’ll be enrolled as a member of the new program.

Social Media

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How can I stay connected to my new Costsaver friends once I am back home?

You can stay connected to the Costsaver community by following us on social media. Stay up to date and join the conversation on our Facebook and Instagram accounts.

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FAQs Hub

Before You Book

Before You Travel

On The Road

Find answers to questions regarding your journey, travel documents and airport protocols, plus we have included some expert tips from our Travel Directors too.

Discover the most relevant tour information before booking your Costsaver Tour so you can plan your tour with confidence. 

From technical requirements like visas and insurance to helpful travel tips for packing and transfers, these answers will help make your Costsaver travel experience flawless.

Learn about your itinerary, optional experiences, sustainable travel advice and more, so you can enjoy a seamless Costsaver tour. 

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