Booking Conditions
& Other Important Information
Payment and Cancellation
Payment and cancellation terms vary by tour so please review this tour deposit level table to view the terms that will apply.
A full list of all trips and levels can be found at Tour Deposit Level.
Please find here our payment and cancellation terms
Last updated on 04 December 2023
Important Information
Disclaimer: Travel is personal and each individual’s goals and experiences may differ. The Provider will not be bound by, or liable for, any description, photograph, representation or warranty made by or provided by any independent third party sales representative, Travel Agent, or other person or entity relating to any holiday offered by the Provider.
A quick reference guide to all the details you need to know before booking your holiday
Last updated on 04 December 2023
Payment Terms
Payment Terms
| LEVEL 1 | LEVEL 2 | ADDITIONAL AIR TICKETS | |
| Deposit due per person | $200 | $350 | As per airline policy |
| Final Payment due (before departure)*For all bookings made either before 17th June 2025 or departing before 31st March 2026 | 60 days | 90 days | As per airline policy |
| Final Payment due (before departure)*For all bookings made after 17th June 2025 for departures on or after 1st April 2026 | 90 days | 90 days | As per airline policy |
| Cancellation Charges (per person) if you cancel your holiday | |||
| Before Final Payment Date | Deposit | Deposit | As per airline policy |
| Final Payment Date until 30 days before departure | 50% | 50% | $75 plus airline charges |
| 29 days - 2 days before departure | 80% | 80% | $75 plus airline charges |
| 1 day before or day of departure | 100% | 100% | $75 plus airline charges |
Cancellation charges pertain to the tour, extra nights’ accommodation as well as chargeable transfers.
NOTE: Included flights are outlined in each trip itinerary in our brochure or online. Guests travelling on any flight must provide their full name (as appears on their passport), date of birth and gender. Incomplete or inaccurate information may result in additional charges payable directly to the airline or in a worst-case scenario, be denied boarding.
Level 1: Cancellation fees are the minimum cancellation fee charged and is used unless the trip is described as Level 2.
Level 2: These trips are generally trips which include cruise/ferry, train, intra-trip flight elements and small group departures.
A full list of all trips and levels can be found at Tour Deposit Level.
All trip prices are in AUD $
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