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Gold Seal Protection Costsaver’s Gold Seal Protection (GSP) plan costs only R1250 per person. Your GSP plan is available only upon paying your deposit and cannot be added at a later date. GSP gives you additional peace of mind should your travel plans change, and includes:

Pre-Departure Cancellation: GSP allows you to cancel your Costsaver holiday for any reason without penalty prior to 30 days from your South African departure date:

If no Force Majeure Event* has occurred when you cancel, the value of your Costsaver Holiday Pre-payment** will be refunded; or
If a Force Majeure Event* does occur causing you to cancel, the Costsaver Holiday Pre-payment** will be converted to a Future Travel Credit (FTC) of the same value. The FTC may be redeemed against the cost of a new holiday provided by Costsaver or one of our Travel Corporation sister brands, departing at any time within 24 months of your cancellation but is not redeemable for cash. If the new trip or departure is more expensive than the FTC you are responsible for the difference in price; if the new trip or departure is less expensive than the FTC, a new FTC will be issued for the difference.

Airline travel costs and any related cancellation or rebooking costs are not covered by the Gold Seal Protection Plan.

Please note that the Gold Seal Protection plan cost is not refundable for any reason. Travel Agent fees and cancellation costs may apply.

During Your Trip: Should your holiday be interrupted and you leave at any time during the trip due to personal illness or injury; or be required to return to South Africa because of the serious injury, illness or death of an immediate family member^:

(a) you will be refunded R750 per person/ per day for the unused portion of the holiday. Please note that in some cases hotels require a 1-night cancellation fee.

(b) Costsaver will pay the additional cost of airline travel for earlier or later return to South Africa in the same class of air travel on the first available flight, provided the original return air tickets were booked through Costsaver from South Africa on Costsaver’s recommended airline.

A medical certificate is required to qualify for this holiday interruption and return flight security provision.

*Force Majeure Event – means any event or circumstance beyond Costsaver's control, including but not limited to: an act of God (such as earthquake, flood, fire, explosion, landslide, lightening, action of the elements, force of nature, washout, typhoon, hurricane, tsunami, storm or storm warning or natural disaster);industrial disputes, work ban or other labour dispute or difficulty; acts of terrorism, political unrest, war or threat of war, riots or civil strife; closure of airports or ports; pandemic, epidemic or health risk; governmental and administrative actions (including closure of borders and travel warning and restrictions).

**Costsaver Holiday Pre-payment – means all monies paid to Costsaver in respect of land arrangements only.

^Immediate Family – means a parent, sibling or child.