As we continue to live and operate alongside COVID-19, the virus continues to create a set of challenges that are unfortunately outside of our control. We continue to review the travel restrictions imposed by government advisories worldwide on a daily basis.
Should your tour be impacted and unable to operate, your booking agent will contact you directly approximately 45-60 days prior to your tour’s planned start date.
If your booked tour is suspended, please rest assured that you have a Future Travel Credit (FTC) automatically available to you for the full value of the land portion of your tour, to use for travel before 31 December 2022.
You are eligible to either:
• Rebook now, and change your travel dates or destination to any tour departing up until 31 December 2022 without penalty on the land portion of your tour. Any discounts (of up to 15%) that had been applied to your original booking will be transferred and applied to your new booking.*
• Elect to hold a Future Travel Credit of the full amount paid for land portion of the suspended vacation, redeemable against any new booking for travel to any destination departing before December 31, 2022.**
Future Travel Credits can be redeemed with Costsaver or another TTC brand (Insight Vacations, Luxury Gold, Trafalgar, Uniworld Boutique River Cruises, U by Uniworld River Cruises, AAT Kings or Inspiring Journeys) on any destination or tour for travel before 31 December 2022. To give you maximum flexibility, you can also choose to transfer your Future Travel Credit to a friend or family member. Learn more about Future Travel Credits here.
For official New Zealand Government travel advice please visit safetravel.govt.nz