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How can I leave a review of my experience?
When you return home from your Costsaver tour you will receive an email from Feefo, who are an independent reviews company that collects guest reviews on behalf of Costsaver. Click the email link and leave a review of your Costsaver tour experience.
We are super proud to have a 4.5 / 5 rating on Feefo, based on feedback from thousands of independent user reviews. We really appreciate you taking the time out of your day to review your Costsaver experience. If you would like to browse our other reviews, click here.
I would like to make a complaint. How can I do this?
If you have a complaint to make about your Costsaver experience, please reach out through our Contact Us page. You can either submit your complaint through the form on the page, or ring our call centre team on the number displayed on the page.
Staying connected with your travel buddies
How can I stay connected to my new Costsaver friends once I am back at home?
You can stay in touch with the Costsaver community by following us on social media. Get the latest updates, devour travel inspiration and join the conversation on our Facebook, Instagram, Twitter and Pinterest accounts.
Past Guest discounts
Am I entitled to any perks or discounts as a Costsaver past guest?
Absolutely! Once you have travelled with Costsaver, you become part of our valued Get Going Club. This gives you plenty of Get Going Club only privileges.
Get Going Club Members who have toured with Costsaver 1-4 times are given priority access to our new trips, plus special Get Going Club recognition on their next tour. In addition to this, you are also entitled to an additional 5% saving on exclusive offers, when new trips are released, and on secret sales.
If you have travelled with Costsaver 4+ times, you have reached Get Going Club Plus+ level. As well as all the perks listed above, being a Get Going Club Plus+ will save you 5% off any Costsaver tour to any destination, all year round. And, even better, you can combine your Get Going Club discounts with other Costsaver deals, giving you even more opportunity to save.