You have questions, and we have answers
The world of travel is a confusing one right now, so it’s completely understandable that before booking your trip, you want to know exactly where you stand. We want to help you with this, by providing the most relevant and recent information to help you feel informed and confident. The questions below are those that our guests are asking most frequently, and we will continue to update this page regularly, so you can be confident the information you are reading here is absolutely up to date.
If you are travelling soon, you can check the latest COVID-19 travel regulations, quarantine policies and border statuses for destinations around the world here.
Updated April 2021
- Proof of the full COVID-19 vaccination with the final dose given at least 14 days prior to the start of the tour
- The verifiable and negative result of a PCR test taken 72 hours prior to the start of the tour
Please Note:
- This is not required when travelling between Australia and New Zealand or domestically in either of these countries.
- For travel in the United States the negative test result must be a PCR test.
- Guests will also need to comply with specific requirements imposed by airlines and/or governments which may differ from the above.
If you test positive upon re-entering your home country once your trip is complete, you will need to follow the guidelines as stipulated by your local government.
Please note that the number of guests will always adhere to the local guidelines of the places we travel, and we will continue to adapt to regulation changes from health authorities and local governments. Where distancing is required, your Travel Director will be on hand to facilitate this.
In addition, one of the many benefits of traveling with Costsaver is that thanks to our networks around the world, we arrange priority access to many sites, so often you will visit iconic attractions with no one else around.
If your flights were booked with us, we would be your contact for the airline and manage this process for you. If your flights were booked independently of us, we can assist you by booking a one-way ticket to return home. Upon your return you would then need to reach out to your insurance company. Any fees incurred would need to be paid by the guest while in destination.
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For travel inspiration, advice or bookings, call our experts on 0800 484 333